Terms of Use
Voco Voice Assistant Application
These Terms of Use (“Terms”) govern your access to and use of the Voco Voice Assistant mobile application (“App” or “Application”), provided by Tensorway Corp. (“Company,” “we,” “us,” or “our”) a company with a registered address at 1209 Orange Street, Wilmington, DE, 19801, USA. You can contact us through
voco-support@tensorway.com.
The App is available through the Apple App Store or Google Play (the “Stores”).
PLEASE READ THESE TERMS CAREFULLY BEFORE USING THE APP.
These Terms form a legal agreement between you and Company. By downloading, installing, accessing, or using the App, you (“User” or “you”): (a) agree to be bound by these Terms, (b) confirm that you have the right, authority, and capacity to enter into these Terms (otherwise, you can use App exclusively with the involvement of a parent or guardian), and (c) attest that you own or control the mobile device through which you are accessing Application. These Terms also cover any updates, supplements, or additional services provided by the Company that are not governed under a separate license or agreement with us.
IF YOU DO NOT ACCEPT THESE TERMS, DO NOT INSTALL OR USE THE APP.
Description of the Application
Our App is an AI-powered companion that offers:
- AI Conversations. Ask questions or get insights on any topic, powered by OpenAI.
- Notetaker Mode. Quickly record thoughts and ideas in an instant.
- Real-Time Voice Translation. Engage in real-time conversations in multiple languages
- Hands-Free Interaction. Use voice commands or text input for convenience (together – “Services”).
To fully access and use these Services, you must (1) purchase the App through an official Store (one-time purchase) and (2) input a valid personal OpenAI API token (“Token”) in the App.
WITHOUT A VALID TOKEN, YOU CANNOT USE APP’S SERVICES.
The App integrates with OpenAI’s API to provide AI-powered features. By using the App, you acknowledge and agree to comply with OpenAI’s Terms, Privacy policies, and Usage guidelines.
Responses are generated by OpenAI and may not be accurate, reliable, or suitable for all purposes. Company and our App do not verify, monitor, or endorse these responses.
Age Requirement
You must be at least 13 years old, or the minimum age required in your country, to legally consent to use Services and App. If you are under 18, you may only use the Services and App with the permission of your parent or legal guardian. By downloading and using the App, you confirm that you meet this age requirement and obtained permission of your parent or legal guardian.
User Accounts
The App does not require you to create a user account with login credentials. Instead, access beyond viewing functionalities is granted upon entering a valid Token.
You are responsible for obtaining the Token from OpenAI or other authorized channels. Neither the Token nor OpenAI services are provided or sold by Tensorway Corp. within the App.
You must keep your Token secure and confidential. You are fully responsible for all activities that occur under or through your Token.
If you wish to discontinue use, you may remove or uninstall the App from your device.
Payment & Refunds
Our App is available for a one-time purchase (not a recurring subscription) in Stores. To access the Services you must purchase the App through the official Stores (App Store or Google Play). The recipient of your payment will be Tensorway Corp.
Refunds or cancellations for the purchase of the App are governed by the respective policies of the Store from which you made your purchase. Please refer to those policies and respective Stores for any refund-related inquiries.
We strongly recommend reviewing the relevant store’s policies before completing your purchase.
You can uninstall the paid Application at your discretion. Unless otherwise specified by applicable Stores’ policies, all purchases of paid applications are considered final and non-refundable.
Access & License
Subject to your compliance with these Terms and payment of any applicable fees, Tensorway Corp. grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable worldwide license to download, install, and use the App and its Services on a device that you own or control for lawful and personal use. Any use of the App not expressly permitted by these Terms is strictly prohibited.
Restricted Use
Except as expressly authorized by Сompany, you may not rent, sell, lease, sublicense, distribute, assign, copy (other than a single backup copy), or otherwise transfer or grant any rights to the App. You are also prohibited from making the App available over a network where it could be accessed or used by multiple users. You agree not to use any automated means (e.g., robots, spiders) to interfere with or attempt to interfere with the operation of the App, nor may you access or attempt to access data not intended for you. You may not violate or attempt to violate the security of our App. Additionally, you may not modify, reverse engineer, decompile, or disassemble the App or any portion thereof, nor create derivative works based on the App or any component of the Services. Any and all modifications or enhancements to the Services remain the sole property of Tensorway Corp.
User Conduct & Prohibited Uses
By using the App, you agree not to:
- Use the App in any manner that violates any local, state, national, or international law or regulation.
- Interfere with or disrupt the App or any servers or networks connected to the App.
- Use the App for any unlawful, harmful, fraudulent, harassing, or otherwise objectionable purposes.
- Reverse engineer, decompile, or disassemble the App or its components.
- Introduce viruses, Trojan horses, or any other malicious material that may harm the App or any user.
- Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity.
Intellectual Property
All components of the App — including text, images, design, code, protocols, software, graphics, and documentation — are owned by Tensorway Corp. or its licensors and are protected by intellectual property laws in the United States, the European Union, and other jurisdictions. “Intellectual Property Rights” include patent, trademark, copyright, trade secret, and any similar rights recognized worldwide. You may not remove, alter, or obscure any copyright, trademark, or other proprietary notices appearing in or on the App. All rights not expressly granted herein remain reserved to Tensorway Corp. and its licensors.
Tensorway Corp. name, logos, and affiliated marks are the exclusive property of Tensorway Corp. or its affiliates. Other trademarks appearing within the Services are property of their respective owners. Nothing in these Terms grants you a license or right to use any trademark or service mark of the Company or any third party without express written permission.
Copyright
You are solely responsible for any content you submit, display, or otherwise make available via the App, including text, images, video, or other media (“Content”). You must ensure that your Content does not infringe upon any third-party copyright or other Intellectual Property Rights. By submitting such Content, you represent and warrant that you either own or have a valid license to use and distribute the Content.
Privacy
The App processes anonymized/aggregated technical data and indicated API Token to facilitate communication with OpenAI. The Company does not store API Token.
The App does not collect or store personal information unless explicitly stated. For details, refer to our Privacy Policy.
OpenAI processes all user requests and responses. By using the App, you agree to OpenAI’s Privacy policy.
Disclaimer of Warranties
THE APP IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.
TENSORWAY CORP. DOES NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT ANY DEFECTS WILL BE CORRECTED.
ANY INFORMATION OR MATERIALS PROVIDED THROUGH THE APP, INCLUDING AI-GENERATED RESPONSES, TRANSLATIONS, OR NOTES, ARE PROVIDED FOR CONVENIENCE AND INFORMATIONAL PURPOSES ONLY. TENSORWAY CORP. DOES NOT GUARANTEE THE ACCURACY, RELIABILITY, OR COMPLETENESS OF SUCH INFORMATION.
Limitation of Liability
TO THE EXTENT PERMITTED BY APPLICABLE LAW, COMPANY AND ITS AFFILIATES WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, DATA, OR GOODWILL, EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT WILL COMPANY’S TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES EXCEED THE AMOUNT YOU PAID, IF ANY, FOR ACCESSING THE SERVICES. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN LIABILITIES, SOME OR ALL OF THESE LIMITATIONS MAY NOT APPLY TO YOU. IF ANY PORTION OF THIS SECTION IS FOUND INVALID OR UNENFORCEABLE, THE REMAINING PROVISIONS WILL REMAIN IN FULL FORCE AND EFFECT.
Indemnification
You agree to indemnify, defend, and hold harmless the Company, its affiliates, officers, directors, employees, and agents from and against any and all claims, damages, liabilities, losses, or expenses (including reasonable attorneys’ fees) arising from or related to (1) your use of the App; (2) your violation of these Terms; or (3) your infringement of any third-party rights, including but not limited to Intellectual Property Rights. You agree to notify us promptly of any unauthorized use or security breach of which you become aware.
Termination
We may, at our sole discretion and with prior notice, modify, suspend, or discontinue the App (including any Content, Services, or features) at any time. We will not be liable to you or any third party for any such modification, suspension, or discontinuation. If we suspect that you have violated these Terms or any applicable laws, we reserve the right to take appropriate legal actions, including suspending or terminating your license and access to the App. We may also cooperate with law enforcement and other relevant parties to investigate any suspected or alleged criminal or civil misconduct.
Governing Law & Dispute Resolution
Choice of Law. These Terms (including this arbitration provision) shall be governed by and construed under the laws of the State of Delaware, U.S.A., without regard to its conflict of laws principles, regardless of whether Delaware law otherwise governs the respective rights, remedies, liabilities, powers, or duties under these Terms.
Disputes resolution. You agree that any dispute, controversy, or claim (collectively, “Dispute”) arising out of or relating to these Terms — including disputes regarding their validity, interpretation, or enforceability — shall first be attempted to be settled through good-faith negotiations directly with us. If those negotiations fail, the Dispute shall be finally resolved exclusively by binding arbitration pursuant to the Delaware Rapid Arbitration Act, 10 Del. C. §§ 5801 et seq. (“DRAA”). Unless all parties otherwise agree in writing, the rules and procedures governing arbitration under the DRAA as adopted or interpreted by the Delaware courts (the “Arbitration Rules”) shall apply to the fullest extent permitted.
If, for any reason, the arbitration clause is found to be inapplicable or unenforceable, you agree to the exclusive jurisdiction of the state or federal courts located in Delaware for the resolution of any Dispute. Any cause of action or claim you may have arising out of or relating to these Terms must be commenced within one (1) year after the cause of action or claim accrues; otherwise, such cause of action or claim is permanently barred.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL DISPUTES WILL BE RESOLVED SOLELY ON AN INDIVIDUAL BASIS AND YOU WILL NOT SEEK TO HAVE ANY DISPUTE HEARD AS A CLASS ACTION, A REPRESENTATIVE ACTION, OR IN ANY PROCEEDING BROUGHT IN A PURPORTED REPRESENTATIVE CAPACITY. FURTHERMORE, NO ARBITRATION OR PROCEEDING SHALL BE JOINED WITH ANOTHER ARBITRATION OR PROCEEDING WITHOUT OUR PRIOR WRITTEN CONSENT.
Changes to the Terms
We may from time to time modify these Terms and will notify you if any changes materially affect your rights, obligations, or use of the Application. Such notice may be provided through our website. If you continue to use the App after such changes are posted, you are agreeing to the updated Terms. If you do not agree to any modification, you must stop using the Application. If you have questions or concerns about these Terms, please contact our support team at the email address provided below. Do not proceed with using the App until your questions and concerns have been resolved to your satisfaction and you agree to comply with these Terms.
Support
If you encounter technical problems while using the App, please contact us, and we will do our best to assist. We kindly request that you remain courteous and refrain from using offensive language. We reserve the right not to respond to communications containing offensive or inappropriate remarks.
Contact Us
If you have any questions about this Policy or the App, please contact us at:
Company Name: Tensorway Corp.
File Number: 7390328
Address: 1209 Orange Street, Wilmington, DE, 19801, USA
Contact email: voco-support@tensorway.com