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What is Optical Character Recognition (OCR)?

Aleksander Kroshyn

Welcome to the fascinating world of Optical Character Recognition (OCR)! In this digital era, where extracting information from documents and images is crucial, OCR comes to the rescue. Even though OCR is a valuable tool, it's vital to recognize its limitations and understand when it’s better to seek more progressive technologies. So, let's embark on a journey to explore how OCR works, its strengths, limitations, alternative methods, and where it truly shines!

What is OCR?

Optical Character Recognition (OCR) is a technology that automatically extracts text from images of printed or handwritten documents and converts it into a digital, machine-readable format. OCR enables computers to recognize individual characters, words, and paragraphs within scanned documents, photographs, images, PDF files, and other visual formats.

The technology works by analyzing the structure of an image, detecting areas containing text, and subsequently comparing the identified characters against built-in templates or utilizing neural networks. As a result, a document that was merely a static image becomes a full-fledged text file, suitable for editing, searching, copying, or storage in databases.

OCR meaning goes far beyond simple text recognition – today it is widely used for automating office work, digitizing archives, and extracting data from receipts, invoices, forms, books, among other applications. This technology significantly reduces the need for manual text entry, accelerates information processing, and lowers the risk of human error.

How Does OCR Work

Let's take a closer look at the inner workings of OCR:

  • Preprocessing. Picture this as the makeover stage where OCR software polishes the image to perfection. It enhances the quality, removes any unwanted noise, and fixes distortions to ensure accurate recognition. Imagine giving the image a makeover to make it shine like never before!
  • Text detection. Just like a detective searching for clues, OCR software scans the document or image to uncover the hidden text. Using advanced techniques such as edge detection and contour analysis, it spots those elusive letters that are hiding among the pixels. 
  • Character segmentation. Once the text regions are discovered, OCR breaks them down into individual characters. It's like solving a puzzle, separating each piece to better understand the whole. This segmentation step helps OCR make sense of the text and prepares it for the next exciting phase.
  • Character recognition. At this stage, OCR employs powerful algorithms to analyze each character it has segmented. It uses its powers to decipher the shapes, curves, and patterns of the characters, transforming them into recognizable text. 
  • Post-processing. OCR meaning goes beyond simple text recognition. During post-processing, any spelling errors are corrected, and formatting is applied to enhance accuracy and readability. It's akin to giving the text a splendid finishing touch, ensuring its radiance and seamless readiness for immediate use.

Methods of OCR

There are multiple models/approaches that are currently used in OCR:

Basic OCR Techniques

  • Pattern Recognition (Template Matching): In this method, each letter is treated as a pattern and matched against a database of known characters.
  • Feature Detection: In this approach, OCR software decomposes letters into basic features like lines, curves, and intersections.

Advanced OCR Machine Learning (ML) and Deep Learning (DL) Techniques

Newer techniques involve advanced machine learning models and deep learning architectures such as Convolutional Neural Networks (CNNs), Recurrent Neural Networks (RNNs), and Transformers.

  • CNNs: CNNs are widely used in OCR for their ability to effectively process image data, by extracting the hierarchy of high-level features. Although efficient in feature extraction, they lack an inherent understanding of the sequential nature of text. Despite this, they remain commonly used for character, word, sentence or paragraph detection/classification.
  • RNNs: These networks retain a form of memory of previous inputs in the sequence, aiding in the recognition of word context within a sentence or paragraph. This ability is particularly useful in OCR to understand the sequence and relationships between characters and words. However, RNNs tend to struggle with long sequences.
  • Transformers: Transformers mitigate some of the issues associated with CNNs and RNNs. In the context of OCR, they capture the contextual relationship between characters more effectively than RNNs or CNNs. However, they are computationally demanding and require extensive training data.

OCR models can operate at different levels of text granularity or with different structures.

Multiple(Two)-Stage OCR

  • Document/Paragraph Level: Here, the OCR optical character recognition model comprehends and extracts information from the entire document. It identifies different sections, text blocks, columns, tables, images, and their relative positions. DL methods like CNNs are typically used to process the entire image and identify these components. Recently, Transformers have also been utilized for document-level processing due to their superior ability to capture complex dependencies across various parts of a document.
  • Sentence Level: For sentence-level recognition, RNNs(w/wo features from CNNs), due to their sequential nature, have traditionally been used. However, Transformers are now becoming more popular due to their improved handling of long sequences and better context understanding.
  • Character Level (optional): At the character level, OCR models recognize individual characters within words and sentences. Simple machine learning models and feature extraction techniques are traditionally used for character recognition(can be replaced with CNNs).

One-Stage OCR (End-to-End) with Transformers 

When people first ask what is OCR, they usually imagine a step-by-step pipeline of image processing. In one-stage OCR, the entire process from input to output is handled in a single step. Transformers are especially suited for this approach due to their capacity to understand complex dependencies and their end-to-end operational nature. This means that Transformers can directly convert the input image into the desired text output without the need for intermediate stages or components.

Benefits of OCR

OCR technology offers benefits that streamline document management, enhance productivity, and unlock valuable insights. Let's take a closer look at them.

Effortless efficiency

OCR swiftly transforms printed or handwritten text into easily readable machine formats. It brings efficiency and accuracy in managing data in many cases (but not all, unfortunately).

Time and cost savings

With OCR on your side, you can reclaim precious time and resources. By automating data extraction, you'll slash the need for manual entry, reducing costs and freeing up your team for more important tasks.

Enhanced productivity

OCR solutions handle large volumes of documents with ease, supercharging your productivity. Streamlined workflows and efficient data processing ensure your team can conquer mountains of information effortlessly.

Find and access with ease

OCR turns documents into digital treasures, making the text searchable and easily retrievable. It's a friendly companion for quickly finding specific information, improving accessibility, and powering up your research capabilities.

Seamless integration

With its friendly adaptability, OCR effortlessly becomes a part of existing processes, enhancing operations without disruption.

Limitations that Make OCR Ineffective

Now, as promised, we'll review the limitations of OCR. Take them into account when planning your project, so that you don't employ the technology that won't live up to your expectations. 

Complex document layouts

OCR may stumble when confronted with documents sporting fancy layouts, unique fonts, or intricate formatting. While OCR can identify the text, interpreting the document's structure and design might pose a challenge.  It can result in the loss of important information during the extraction process. 

Recognition of complex document layouts is particularly important in several areas where documents often have intricate structures and diverse formatting requirements. Some key areas include:

  • Financial Services;
  • Legal and Compliance;
  • Human Resources;
  • Healthcare and Medicine;
  • Government and Administration

Limited language support

OCR may encounter difficulties with rare or less widely used languages. First of all, each language has its unique characteristics, such as complex scripts, diacritical marks, and unconventional character shapes. These factors make it a challenge to create OCR algorithms that can accurately interpret and recognize text from all languages universally. 

Another challenge lies in the limited availability of comprehensive training data for less commonly spoken languages or those with a limited digital presence. This hinders the development of robust OCR models specifically tailored for these languages. 

Furthermore, the commercial viability of supporting a wide range of languages also comes into play, as OCR software vendors tend to prioritize languages with larger user bases and higher market demand. As a result, the advancement of OCR technology for lesser-known languages faces significant barriers.

Handwriting recognition

OCR technology struggles with accurately recognizing and deciphering handwritten text. The variability in handwriting styles and quality can lead to errors and inaccuracies in the extracted text.

Poor image quality 

OCR performance heavily relies on the quality of the source image. Low-resolution images, blurred or distorted text, and uneven lighting can negatively impact OCR accuracy, leading to errors in the extracted text.

Inefficient error correction 

OCR systems may not provide efficient mechanisms for error correction. When mistakes occur during the recognition process, manual intervention is often required, adding extra time and effort to the extraction workflow.

It's important to assess the specific requirements and challenges of a given task before determining the suitability of OCR technology. In some cases, alternative methods or specialized solutions may be more effective for accurate data extraction.

Layout and typographic limitations

The OCR meaning is often misunderstood. It's important to understand that after OCR processes and recognizes a piece of text, it doesn't have any knowledge of the text's spatial layout or its typographic characteristics. As humans read text, they naturally notice elements such as bold or underlined text. Additionally, how the text is positioned on a page is important in the overall interpretation and understanding of the information.

Regrettably, OCR overlooks these nuances. Sure, we get the words effectively transcribed but, when using OCR-based software, we might miss out on the specific presentation and arrangement of those words, both of which may be crucial to grasping the key message of the text.

That's why OCR-free methods can be so valuable. They do more than just capture the text - they also keep the layout and typography intact. This means they can provide a fuller, more accurate picture of the text, including important details that traditional OCR might overlook.

Complicated adjustment for a specific task

Adjusting OCR for a specific task may cause several challenges. Apart from image quality, lighting and resolution, it is crucial to choose the correct OCR engine and configure it properly. Finding optimal parameters for the given task may be a challenging process and require a lot of experimentation. Additionally, OCR may fail on certain cases not covered during preparation of training data and require special training of the whole system, which may be infeasible for a lot of users.

Where OCR Can Be Used

Today, even free OCR software leverages this technology, making Optical Character Recognition a standard in dozens of industries that handle large volumes of printed or scanned documents.

Banking Sector

Financial institutions use OCR for scanning cheques, recognizing passports and ID documents, processing loan applications, and automating KYC (Know Your Customer) procedures. For instance, mobile banking apps powered by OCR SDKs allow new customers to upload photos of their passport or driver's license and receive identity verification within seconds. This reduces onboarding time from several days to just minutes.

Healthcare

In the medical field, OCR facilitates the digitization of patient records, lab results, prescriptions, and medical histories. Instead of storing thousands of paper files in cabinets, clinics can create digital databases that integrate seamlessly with Electronic Health Record (EHR) systems. This simplifies information retrieval, reduces error risks, accelerates clinician decision-making, and improves patient care quality. For example, solutions like Docsumo enable hospitals to automatically extract medical data from paper forms and import it into EHR systems without human intervention.

Legal Services

Law firms utilize OCR to scan and archive contracts, deeds, court decisions, and other critical documents. This enables rapid keyword-based information retrieval, facilitates text-based analytics, and ensures all archives are stored digitally—meeting modern security and accessibility requirements.

Retail and E-commerce

In retail, OCR is applied for scanning receipts, processing invoices, extracting prices from paper catalogs, reading barcodes, and automating inventory management. For instance, when uploading large product assortments to e-commerce platforms, OCR can extract item names, descriptions, SKU codes, and prices from printed price lists and compile them in a structured format for website integration.

Logistics and Transportation

Transport companies leverage OCR for automated reading of package barcodes, delivery addresses, tracking numbers, and customs declarations. This significantly speeds up shipment processing, reduces manual labor, and minimizes error risks. Such systems are actively implemented in package sorting hubs, automated warehouses, and pickup points.

Accounting and Finance

OCR is employed for automatically recognizing text on invoices, bank statements, and tax documents. This allows rapid transfer of financial data to accounting systems, simplifies auditing, accelerates payment processing, and enhances reporting transparency.

Accessibility

For individuals with visual impairments, an OCR scanner provides access to printed information sources. Scanned books, newspapers, or documents can be converted into text readable via screen readers or speech synthesizers. This makes educational and informational resources accessible to a broader range of users.

Best OCR Software in 2025

Optical Character Recognition has moved far beyond simple “scan-to-text” tools. Today, it’s the backbone of business process automation, large-scale document management, and even accessibility for people with visual impairments. The market offers dozens of products, but a few solutions consistently remain leaders and set industry standards.

ABBYY FineReader

Probably the most well-known and long-standing player in the OCR field. FineReader is especially valued in corporate environments where high accuracy and document structure preservation matter most. It handles tables, complex formatting, and multilingual texts (198 languages). In 2025, independent tests report around 99% accuracy, placing it among the top performers.

Beyond OCR, FineReader also offers robust PDF tools: you can compare document versions, add comments, and conduct team reviews. This makes it not just an OCR tool but a full-scale productivity solution for businesses and offices.

Amazon Textract and Google Document AI

Cloud-based services from Amazon and Google are the go-to choice for companies that need fast OCR integration into workflows without installing additional software. Their main advantage is scalability: you can process thousands of documents per day without worrying about performance.

Both Textract and Google AI excel at reading forms and tables, while also understanding context and document structure. They’re a natural fit for banks, insurance companies, e-commerce platforms, or any business that deals with massive amounts of paperwork. A bonus is that these services are continuously updated and “learn” from new data, improving accuracy over time.

PaddleOCR + PP-Structure

Unlike commercial products, PaddleOCR is an open-source solution developed by Baidu. It’s popular with technical teams who want full control and prefer to build custom in-house systems.

In 2025, PaddleOCR gained traction thanks to the PP-Structure module, which performs especially well with tables and complex document layouts. Companies often use it as the foundation for their own OCR systems since it’s free, flexible, and easy to integrate into almost any workflow.

Conclusion

OCR is a great technology that empowers businesses and individuals to convert physical documents and images into searchable and editable text. While OCR has its limitations, alternative methods like the Tensorway approach provide solutions to address these shortcomings by considering multifactorial aspects. We hope that by understanding the strengths and weaknesses of OCR and exploring alternative methods, businesses can make informed decisions about their data extraction needs. 

Just avoid using OCR when dealing with handwriting, low-quality pictures, unconventional fonts, or complex layouts are crucial for your project's success.

Irina Lysenko
Head of Sales
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